Hotel Policies

Check-in and Check-out
Check-in time is after 3.00pm and check-out time is before 12.00noon.

Children
Children below 18 years old are to be accompanied by parents or guardians at all times.

Non-Smoking, Vape-Free and Pet-Free Policy 
The Pearl Kuala Lumpur is a non-smoking, vape-free and pet-free hotel.
Additionally, durians and mangosteens are also strictly prohibited. A minimum cleaning fee of RM1,000 will be charged if any odors or evidence of smoking, vaping, pets or these fruits are found in your room.

Complimentary Anytime Fitness Gym Access for In-house Guests
In-house guests can enjoy complimentary access to Anytime Fitness, located on the 1st floor of Pearl Point Shopping Mall. Please collect your gym access card at the hotel reception before heading over.

(Access is on a first-come, first-served basis)

Basement Parking B1 & B2 - Cashless 
Hotel guests : RM5 per day with multiple entries I Event and function guests : RM7 per day.

To enjoy the applicable flat rate, please provide your vehicle registration number at the Reception Counter at Level 5 for validation. Validation is required before each exit. Payment is cashless. 
(Kindly ensure this is done each time before you exit the premises)

Podium Parking - Hotel Front Porch 
First 3 hours or part thereof : RM15 I Each subsequent hour : RM2.50 I Maximum rate (per 24 hours): RM25

Conveniently located at the hotel's main entrance, our Podium Parking operates on a fully cashless system.
For a seamless exit, simply use your Touch ‘n Go, Visa, Mastercard or debit card at the terminal.
(Please note that there is no validation at the Reception counter for Podium Parking)